Your California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. DYSTOWNED respects these rights and is committed to CCPA compliance.
This notice describes your CCPA rights and explains how to exercise them.
Categories of Personal Information We Collect
We may collect the following categories of personal information:
- Identifiers: Name, email address, phone number, IP address
- Commercial Information: Purchase history, preferences, browsing behavior
- Financial Information: Payment method details (processed securely)
- Internet Activity: Website interactions, search history on our site
- Geolocation Data: General location for shipping and tax purposes
- Sensory Information: Customer service call recordings (when applicable)
Sources of Personal Information
We collect personal information from:
- Directly from you (account creation, purchases, communications)
- Automatically through website usage (cookies, analytics)
- Third-party services (payment processors, shipping providers)
- Social media platforms (when you interact with our content)
How We Use Personal Information
We use personal information for business purposes including:
- Processing and fulfilling orders
- Customer service and support
- Marketing and advertising (with consent)
- Website improvement and analytics
- Fraud prevention and security
- Legal compliance and business operations
Your CCPA Rights
As a California resident, you have the right to:
Right to Know: Request information about the personal information we collect, use, disclose, and sell about you.
Right to Delete: Request deletion of personal information we have collected from you, subject to certain exceptions.
Right to Opt-Out: Opt out of the sale of your personal information (Note: DYSTOWNED does not sell personal information).
Right to Non-Discrimination: Not be discriminated against for exercising your CCPA rights.
How to Exercise Your Rights
To exercise your CCPA rights, you may:
- Email us at: privacy@dystowned.com
- Call our privacy hotline: [Phone Number]
- Submit a request through your account settings
- Use our online privacy request form
We will verify your identity before processing your request. You may designate an authorized agent to make requests on your behalf with proper documentation.
Sale of Personal Information
DYSTOWNED does not sell personal information. We do not and will not sell your personal information to third parties for monetary or other valuable consideration.
We may share information with service providers and partners for business purposes as outlined in our Privacy Policy, but this does not constitute a "sale" under CCPA.
Response Timeframes
We will acknowledge receipt of your request within 10 business days and respond within 45 calendar days. If we need additional time, we may extend the response period by up to 45 additional days with notice.
Contact Information
DYSTOWNED™ LLC
Email: contact@dystowned.com